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Reset your password | Forum | F.A.Q.

Password retrieval tool

If you have lost your password after a format of your computer's harddrive, or another reason, you can request a new password from this page.

For security reasons, we need 2 thing from you:

  1. the account name you want a new password for
  2. the email address you used for signing up this account

Fields marked with an asterix (*) are required fields

Account information
Account name: *
Email address: *
If you cannot access the email address you entered above anymore,
you can have it sent to another email address if you fill in the next field.
If you leave it empty, it will be sent to the original email address you used for signing up.
Where to send it to:  

Note: If you cannot remember you email address (the one you signed up with),
you should send a reactivation request to

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